There are many travel agencies from which to choose when planning your next family vacation or romantic getaway. If you are unsure who to turn to, I suggest OTBeach.com, a UK-based travel agency specializing in “unbeatable prices.” OTBeach.com is a British travel agency that has earned its place as a trusted online travel agency by providing authoritative, quality travel services for over 10 years, and is a member of the Association of British Travel Agents.
OTBeach offers a wide variety of Caribbean holidays to such popular destinations as the Dominican Republic and Cancun, as well as to more unusual locations like Antigua. When perusing OTBeach.com, I was surprised by the super low prices on air fare and hotels. According to a review by BudgetGlobeTrotting, pricing at OTBeach.com is often 20% below rates found on Expedia.
With OTBeach.com, you can book your vacation several ways: by phone, request a call back from an agent, by email or simply do it yourself online. Customer service at OTBeach.com is e-mail based, but OTBeach.com cares about its customers. How many online businesses do you know would inform you, up front, about its customer service operations? I suspect not many. To wit, I found the following customer service advisory at OTBeach.com:
…To be able to offer the most competitive prices on our holidays, we run an e-mail only administration department. We endeavour to answer all e-mails within 48hrs. Please note in busier times should your e-mail require more attention then we may not be able to resolve the issue immediately, however rest assured it will be given our full attention. We cannot be held responsible when e-mails we receive or send do not reach their intended recipient.
This advisory may discourage some, but I like to know what to expect in the way of customer service when shopping online. If you take the time to read the FAQs and are careful about the details when booking your vacation, you will find that OTBeach.com will give you “unbeatable prices” that are worth a little effort.